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Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Sat 27 Apr , 2024 2:14 pm

 
Replies: 673
Views: 341310
 


Impy, I can't imagine why that would be. I wish I had a solution. Dave I agree that there is likely a correlation. The possible good news is that the number of inactive members (e.g., bots that tried to register) that I had to delete this morning was sharply down from what it had been. For whatever ...
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 26 Apr , 2024 11:39 pm

 
Replies: 673
Views: 341310
 


Even if you refresh the page?
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 26 Apr , 2024 7:58 pm

 
Replies: 673
Views: 341310
 


The question I have is how did it go the last time from the type of annoying glitches like we are experiencing now to no one can access the board at all. The former is a pain but not a huge deal. The latter is, obviously, unacceptable.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 26 Apr , 2024 7:47 pm

 
Replies: 673
Views: 341310
 


No, I think that is right.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 26 Apr , 2024 6:41 pm

 
Replies: 673
Views: 341310
 


None of the bots are activated and I have been deleting inactive new users as soon as I can.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 26 Apr , 2024 3:43 pm

 
Replies: 673
Views: 341310
 


When we speculated that it might have been malware instead of one of the add-ons, they did a scan and said that it came up clean. So I suspect that it is one of the add-ons. But my knowledge level is too low for me to see anything with a high degree of confidence. I can say with a high degree of con...
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 26 Apr , 2024 2:02 pm

 
Replies: 673
Views: 341310
 


It certainly is worth considering, though it is bit daunting for a relatively non-technical person like me to face, particularly since I am pretty busy right now.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 19 Apr , 2024 11:47 am

 
Replies: 673
Views: 341310
 


Same.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Mon 08 Apr , 2024 7:29 pm

 
Replies: 673
Views: 341310
 


Hopefully it was a one time deal. I have not had any issues.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 29 Mar , 2024 4:23 pm

 
Replies: 673
Views: 341310
 


Well, at the moment it seems to be working, though it is probably ephemeral.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 29 Mar , 2024 4:13 pm

 
Replies: 673
Views: 341310
 


Thanks, Jude. I sent that to them. Al, do you have any comment about what Jude wrote?
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 29 Mar , 2024 11:59 am

 
Replies: 673
Views: 341310
 


Well, that was a brief respite. Sigh.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 29 Mar , 2024 4:16 am

 
Replies: 673
Views: 341310
 


Well, we're back. I don't know if they did something, or perhaps Jude did something, or if it just is some random drift. Who knows how long it will last?
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Thu 28 Mar , 2024 9:04 pm

 
Replies: 673
Views: 341310
 


Yes the CPanel is still up. I could not find any info on what processes are causing resources to be used up, but I'll PM you here the login info if you would like to look. The hosting plan was not downgraded recently. I've asked them to tell me more clearly what needs to be done, but I doubt they wi...
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Thu 28 Mar , 2024 8:47 pm

 
Replies: 673
Views: 341310
 


It is still set for automatic backup every 3 days. Most recent one was yesterday.

ETA: but I don't know what I would do with the backup. Maybe you and/or Al do. I guess the best option is to move a different host, but I don't know that I have the bandwidth to accomplish that right now.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Thu 28 Mar , 2024 8:34 pm

 
Replies: 673
Views: 341310
 


Finally got a totally useless response: Thank you for contacting Support, my name is Mike. I just wanted to send you this email to let you know that I have temporarily suspended and then unsuspended your cPanel account to clear your resource usage. You will continue to resource usage error messages ...
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Thu 28 Mar , 2024 6:49 pm

 
Replies: 673
Views: 341310
 


Still nothing.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Thu 28 Mar , 2024 3:44 pm

 
Replies: 673
Views: 341310
 


Still no reply. I sent a follow-up.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Thu 28 Mar , 2024 1:37 pm

 
Replies: 673
Views: 341310
 


I submitted a ticket to inmotion. Hopefully they will do something, though the last time I submitted a ticket, they were unhelpful.
Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues Posted: Fri 15 Dec , 2023 12:50 pm

 
Replies: 673
Views: 341310
 


Working ok for me.
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