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 Post subject: Self-service tipping
PostPosted: Thu 10 Jan , 2013 7:50 pm 
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I've only seen this crop up in the last decade or so - tip jars even when you go up to the counter, order your food, and take it to your seat.

What do you think of this? Do you tip in this case?

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 Post subject: Re: Self-service tipping
PostPosted: Thu 10 Jan , 2013 8:26 pm 
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I think I've only seen it in Starbucks. I may throw in a coin or two if the barista has been genuinely (as opposed to corporately) nice.

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 Post subject: Re: Self-service tipping
PostPosted: Thu 10 Jan , 2013 9:13 pm 
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I think I've seen it in other coffee shops in the UK (Cafe Nero, Costa, for example).

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 Post subject: Re: Self-service tipping
PostPosted: Thu 10 Jan , 2013 9:37 pm 
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I haven't seen that before.


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 Post subject: Re: Self-service tipping
PostPosted: Thu 10 Jan , 2013 9:44 pm 

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Not a chance (and I've seen it more and more). What's next, tipping the grocery store clerk for checking you out?

Even in the US, counter staff are paid a normal wage, not one based on the assumption they'll be getting tips.

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 Post subject: Re: Self-service tipping
PostPosted: Fri 11 Jan , 2013 1:06 pm 
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We don't usually tip here in Oz, but the tip jars have been appearing in some places. But it's considered an inside joke as its a "tourist trap" to get a few coins out of American visitors who are used to tipping for coffee, etc. Me, I don't tip unless the restaurant service was extremely good. Maybe a little extra if the waiter is good looking. But usually it never occurs to me to tip.

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 Post subject: Re: Self-service tipping
PostPosted: Sat 12 Jan , 2013 2:04 am 
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My attitude has always been the same as aninkling's. At least until last month, when I was with someone at an independant coffee shop. She seemed shocked that I didn't put some coins in the tip jar.

Everyone in this thread seems to think tipping for self-service is unwarranted. Yet most people I see actually do throw some coins in the jar. Maybe it's a Canadian guilt thing?

I'm still confused about what to do. I would certainly want to tip if it's the right thing to do, but on the other hand, I don't want to be taken advantage of. :scratch:

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 Post subject: Re: Self-service tipping
PostPosted: Sat 12 Jan , 2013 3:53 am 
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I think it is a guilt thing. I'll toss a few coins in usually (unless the service is bad). I didn't even realize until a few years ago (after a discussion on here, I think) that other countries don't have tipping (like we do here).

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 Post subject: Re: Self-service tipping
PostPosted: Mon 14 Jan , 2013 2:12 pm 

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The odd thing is that, in the US, I rarely see anyone put any money into the tip jar. Most people I know seem to think this is tipping gone overboard.

I always assumed they got most of their tips from men who didn't want to deal with the change from their order. :)

For what it's worth, most of the tipping guides say there's no obligation to put any money in the jar, though some suggest it if they've done something special for you (above and beyond their regular duties).
I think this is from a guide for foreign students. http://www.eslc.msstate.edu/PDF/SOP_Tipping_Customs.pdf [pdf warning]

Quote:
Tipping IS very important in the US because many people in the hospitality industry (restaurants, hotels, casinos, etc.) are paid less than minimum wage because they are expected to make tips. Many people in these jobs rely on tips as a major part of their income. Not tipping—especially for a waiter in a restaurant—is considered very rude


Quote:
Sometimes I see tip jars at fast-food restaurants, ice-cream parlors, or coffee shops.
Is tipping necessary at these places?”
No, tipping is not necessary in these cases. Usually tipping is required when people are actively serving you. For example, is a waiter is checking on your table often, then you should leave a tip. If a food vendor hands you a hot dog, then you do not tip


Of course, it may be different in Canada.

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 Post subject: Re: Self-service tipping
PostPosted: Mon 14 Jan , 2013 2:57 pm 
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Here in Canada I see people of both genders throwing coins into the tip jar. Maybe we have a more easily-triggered guilt complex? :halo:

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 Post subject: Re: Self-service tipping
PostPosted: Mon 14 Jan , 2013 3:24 pm 

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Or fewer coin purses?

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 Post subject: Re: Self-service tipping
PostPosted: Sat 20 Apr , 2013 1:01 pm 
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Found on failblog:

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They're losing all sense of shame!

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 Post subject: Re: Self-service tipping
PostPosted: Thu 25 Apr , 2013 6:17 am 
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A dollar tip at the cash register? Cheek!

If all they did was take my order and maybe make my coffee, I leave nothing, or perhaps any pennies I don't want to carry around. If there was some above and beyond service, I may leave small change.

The places that have me stumped are the ones where you order and pay at the counter, and then the waiter brings the meal to your table. The wait staff basically does most of the work of a full-service place, except taking the order and bringing the check.

There's one such place where I go all the time, so that they have my coffee going before I even finish ordering and occasionally give me free sweets. I reciprocate by leaving most of my change and an occasional dollar, but I wonder if I should actually tip as at a real cafe. Yet when I go with others, they don't tip, either. :scratch:

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 Post subject: Re: Self-service tipping
PostPosted: Fri 26 Apr , 2013 12:49 am 
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A debit tip jar???? :x
Paywave is becoming more popular (well, here in the advanced tech country of Oz) and this thing where if it's under $20 the transaction will approve without a PIN or signature, there is quite an opportunity to scam $1s off people without them even knowing it (unless they're diligent on checking their statements or online banking summaries). Our bank is considering offering customers 'RFID' shield cardholders to keep this from happening.

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 Post subject: Re: Self-service tipping
PostPosted: Tue 21 May , 2013 9:42 am 
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Frelga wrote:
The places that have me stumped are the ones where you order and pay at the counter, and then the waiter brings the meal to your table. The wait staff basically does most of the work of a full-service place, except taking the order and bringing the check.

There's one such place where I go all the time, so that they have my coffee going before I even finish ordering and occasionally give me free sweets. I reciprocate by leaving most of my change and an occasional dollar, but I wonder if I should actually tip as at a real cafe. Yet when I go with others, they don't tip, either. :scratch:


That's how pubs that serve food work here in the UK. You order at the bar, giving your table number, pay, and then a waiter brings the food to your table. I found it unusual at first (in Spain you always sit at a table and get a waiter come and take your order, unless you're at a tapas bar, where you basically order and eat at the bar, often standing up), but I've got used to it now and find it very convenient because you can leave as soon as you've finished your meal if you want to, without having to wait for a waiter to bring the bill. :)

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 Post subject: Re: Self-service tipping
PostPosted: Wed 22 May , 2013 9:02 pm 
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Berhael wrote:
Frelga wrote:
The places that have me stumped are the ones where you order and pay at the counter, and then the waiter brings the meal to your table. The wait staff basically does most of the work of a full-service place, except taking the order and bringing the check.

There's one such place where I go all the time, so that they have my coffee going before I even finish ordering and occasionally give me free sweets. I reciprocate by leaving most of my change and an occasional dollar, but I wonder if I should actually tip as at a real cafe. Yet when I go with others, they don't tip, either. :scratch:


That's how pubs that serve food work here in the UK. You order at the bar, giving your table number, pay, and then a waiter brings the food to your table. I found it unusual at first (in Spain you always sit at a table and get a waiter come and take your order, unless you're at a tapas bar, where you basically order and eat at the bar, often standing up), but I've got used to it now and find it very convenient because you can leave as soon as you've finished your meal if you want to, without having to wait for a waiter to bring the bill. :)

I suppose the way to determine whether or not to leave a tip is to find out whether the establishment pays a living wage - presumably the tipping custom is to make up the shortfall between a living wage and what they actually get paid as salary?

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 Post subject: Re: Self-service tipping
PostPosted: Fri 28 Jun , 2013 2:41 pm 
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How much to tip everyone from MarketWatch

Quote:
Tipping etiquette in America has become a minefield of awkward handshakes, rudimentary mathematics and social blunders. This week, New York’s Conflicts of Interest Board fined two sanitation workers $2,000 for accepting a tip. They were paid $10 between them for hauling off an unusually large amount of trash for a resident in Queens, N.Y., though they requested $20.

But while tipping sanitation workers is a no-no, a growing number of workers expect it and depend on it. Many consumers may be surprised to learn that they’re expected to tip baristas, for instance. (Consider it a goodwill tax for all that free Wi-Fi.) Just this week, New York’s Court of Appeals ruled that Starbucks SBUX +0.52% baristas must share their tips with shift supervisors. The court found that the supervisors do much of the same work as baristas and are, therefore, entitled to a share.

Tip jars are popping up in the most unexpected places, says Chris Young, executive director of The Protocol School of Washington, a company that offers courses in etiquette. “What used to be old-fashioned customer service has now become a privilege to receive” for customers, he says. But with workers facing stagnant wages and increases in the cost of living, it’s little wonder tipping has become more widespread, he says.

Here’s a guide to some of the other more unusual places customers are expected to tip in 2013 (besides fast-food chains).
(slide show continues in linked article)

— By Quentin Fottrell

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 Post subject: Re: Self-service tipping
PostPosted: Fri 28 Jun , 2013 3:44 pm 
The Grey Amaretto as Supermega-awesome Proud Heretic Girl
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Oh my word. I can't keep up with all of that. :(

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 Post subject: Re: Self-service tipping
PostPosted: Fri 28 Jun , 2013 3:47 pm 
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I don't think anyone should be expected to.

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 Post subject: Re: Self-service tipping
PostPosted: Fri 28 Jun , 2013 4:00 pm 
The Grey Amaretto as Supermega-awesome Proud Heretic Girl
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Quite so. I think it's gotten to be ridiculous. If I were wealthy, I guess it'd be different. Then I wouldn't have to blink at handing everyone who comes in contact with me a $20 bill (or more). But I'm not wealthy (by American standards, anyway). I really can't afford to tip all of these people.

I tip waiters/waitresses. I tip my hairdresser. I tip hotel maids (usually). That may not be an exhaustive list, but that's all I can think of right now.

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