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HoF down? TORC down? General Help for Sister Board Issues

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LalaithUrwen
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Sun 19 May , 2013 6:50 pm
The Grey Amaretto as Supermega-awesome Proud Heretic Girl
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I clicked in 2 places and didn't have issues, but I am getting ready to head back out the door. I saw (but didn't read) that there's a new global announcement. ??

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Jude
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Sun 19 May , 2013 8:15 pm
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I was able to log on just now...

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Voronwë_the_Faithful
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Mon 20 May , 2013 1:12 am
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It's down for me.


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Frelga
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 3:10 am
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Oi! Did the HoF migration begin and I didn't know? There's something very blue where the board used to be. :scratch:

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Impenitent
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 4:10 am
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Goodness! Me, too!

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Primula_Baggins
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 4:34 am
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Me, too, and it seems odd that there was no warning to anyone and that it's happening while Voronwë is away. Maybe our hosts are jumping the gun a bit. I'd thought we'd be warned when the final backup was taken so that we'd know any posts after that wouldn't migrate, etc.

Well, to boldly go and all that!


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Impenitent
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 5:18 am
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I do hope it is nothing more sinister than the transfer.

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Primula_Baggins
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 5:26 am
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This would be an unusual way for a problem to manifest. Usually people just can't get on. This time we can, but the usual board is not there. I would guess that HoF is migrating.

Fingers seriously crossed, though! :pray:


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WampusCat
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 6:36 am
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This is making me anxious. Surely it's just the upgrade, though.

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Jude
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 8:09 am
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The screen looks like a phpbb3 screen, so it definitely does look like they started the upgrade.

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yovargas
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 11:01 am
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FYI, V-man did post the warning that it was happening yesterday. :)


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Alatar
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 11:59 am
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Not sure what's taking so long though. I wonder if the upgrade is complete but they've forgotten to remove the "install" driectory?

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Alatar
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 12:01 pm
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Actually, I'd be willing to bet that they have completed the upgrade but the board is still set to "disabled" in the Admin control panel. Unfortunately, I don't have admin access to go fix that any more!

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nienna
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 12:16 pm
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yovargas wrote:
FYI, V-man did post the warning that it was happening yesterday. :)
A "global announcement" would have been more useful - some of us on different time-zones, and all that... ;)

Still, when I saw the phpbb3 screen I guess/hoped the transfer was what was causing the problem.

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Jude
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 12:30 pm
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Who has access to the Admin Panel now?

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Jude
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 1:01 pm
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So I checked, and the /install directory is still there, so that needs to be removed before the board can be used. I don't know if the installation is complete, or still in progress.

Someone should contact mxhub and ask what the status is.

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LalaithUrwen
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 1:14 pm
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I caught the announcement, but it seemed like the board went down very soon after that.

Here's hoping it's back up and running again soon!

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Primula_Baggins
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 2:39 pm
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I missed the announcement completely because I was off the board for most of yesterday.

Alatar and Jude, I've emailed a link to this thread and copies of your suggestions to Voronwë. He is out of town but I believe is coming back today or tomorrow. However, until then his Internet access is spotty.

I don't know whether any of the rest of us admins have access to the control panel; I may have seen it once, but it's been Voronwë's baby. I'll post here (if he doesn't) any information I get from him.

I'm heartened that the problem sounds like a simple one.


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Voronwë_the_Faithful
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 2:43 pm
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I went to the admin panel and switched "disable board" to no. What do I need to do to remove the install directory? :scratch:


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Alatar
Post subject: Re: HoF down? TOB down? General Help for Sister Board Issues
Posted: Thu 24 Jul , 2014 3:26 pm
of Vinyamar
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It needs to be done either through FTP or the Plesk Control Panel. If you haven't figured it out by the time I get home I'll do it, but I have no FTP access from work.

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