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HoF down? TORC down? General Help for Sister Board Issues

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Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 16 Apr , 2021 8:47 am
of Vinyamar
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Hall of Fire Upgrade underway

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Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 16 Apr , 2021 9:56 am
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PHP Version Updated

Upgrading Database

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Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 16 Apr , 2021 10:21 am
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Hall of Fire Back up. Further updates there.

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LalaithUrwen
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 16 Apr , 2021 12:00 pm
The Grey Amaretto as Supermega-awesome Proud Heretic Girl
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Hmmm. Missed all the drama! Glad it's already back up and running!

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Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 16 Apr , 2021 12:05 pm
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That was my cunning plan. Get it all done while Murica was still asleep!


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LalaithUrwen
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 16 Apr , 2021 12:15 pm
The Grey Amaretto as Supermega-awesome Proud Heretic Girl
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I have a list of other things that need done while we're sleeping, if you're bored.

Let's start with getting rid of assault rifles!

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Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 23 Apr , 2021 9:39 am
of Vinyamar
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Fixing an issue with the HoF upgrade, hopefully all back before anyone notices!

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Jude
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 23 Apr , 2021 10:18 am
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It was up earlier today, but now it seems to have disappeared...

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Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 23 Apr , 2021 10:34 am
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I'm in the middle of a cleanup Jude. When I upgraded, I did an overwrite of the files instead of a clean delete and reinstall, but it left behind some issues in the ACP. I'm doing a clean reinstall now but its taking a bit longer than expected.

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Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 23 Apr , 2021 11:43 am
of Vinyamar
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Back up now

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Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 23 Apr , 2021 11:54 am
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Thanks, Al!


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LalaithUrwen
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Fri 23 Apr , 2021 12:03 pm
The Grey Amaretto as Supermega-awesome Proud Heretic Girl
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Thanks, Al!

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Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 6:58 pm
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HoF is giving me the following error message:

Attachments
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HoF error message.png (10.46 KiB) Viewed 18 times


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Jude
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 7:11 pm
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Hmm... I'm seeing a different error message: "thehalloffire.net’s server IP address could not be found."

Can you go directly to the cPanel? Is there any info there?

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Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 7:18 pm
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I get the same error message when I try to go to https://www.inmotionhosting.com/, so I am guessing that the server is down. I was wondering if it had anything to do with the work you were doing trying to fix the tapatalk problem, but apparently it is a separate issue! I can't even submit a ticket since I can't get the site.


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Jude
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 7:20 pm
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I was just going to post that I tried to get to the cPanel from my history, and it looks like it's down. I was worried that it might have something to do with my attempting to "fix" things but it looks like the server's down.

Still, it worries me that it happened right after I fiddled with the tapatalk stuff... :uhoh:

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Jude
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 7:24 pm
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I used the Google cache to find out their contact info:
Quote:
24/7/365 Live Support
888-321-4678 OR
757-416-6575
Although I'm sure they're aware of it so maybe if we just wait it out for a bit, it may save you a phone call...

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Voronwë_the_Faithful
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 7:26 pm
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It seems unlikely that you could have shut down the whole server. :nerd: If it is still down by the time Al is up and about we'll see what he has to say. Meanwhile, I'm not sure that there is much that can be done. I don't have any other way of reaching them that I am aware of.

ETA: I missed your second post with the phone number. Thanks for finding that. If it doesn't come up after some time, I will try to call, but as you say, I'm sure that they are aware of the problem


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LalaithUrwen
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 7:29 pm
The Grey Amaretto as Supermega-awesome Proud Heretic Girl
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I thought it was just me earlier. I'll have to go see if it's back up now.

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Jude
Post subject: Re: HoF down? TORC down? General Help for Sister Board Issues
Posted: Tue 08 Jun , 2021 7:30 pm
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Possibly relevant:

Major internet outage briefly hits multiple sites including Reddit, Amazon, New York Times
Quote:
Cloud computing services provider Fastly says 'fix has been applied'

Thousands of government, news and social media websites across the globe were coming back online Tuesday after being hit by a widespread hour-long outage linked to U.S.-based cloud company Fastly Inc.

High-traffic sites including Reddit, Amazon, CNN, Paypal, Spotify and the New York Times were all listed as experiencing problems by outage tracking website Downdetector.com, but appeared to be coming back up after outages that ranged from a few minutes to around an hour.

Fastly, one of the world's most widely used cloud-based content delivery network providers, said "the issue has been identified and a fix has been applied. Customers may experience increased origin load as global services return."
I don't know if this affects us. The article is from 7:36AM, and says that the sites are coming back online. So it may be completely unrelated.

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